FAQ

1. Find the Equipment you Need: You can browse through our Browse All tab or the category specifically on the top bar of the site. 2. Please have the following information available: Delivery Date: Event Start Date: Event End Date: Pickup Date: Are there any special circumstances regarding the delivery and pickup location? 3. Please E-mail office@sonicrentals.com or call the office at 407-820-9950.

No.

Sonic Rentals is located in Orlando, Florida. We offer delivery around our warehouse and throughout Florida as well as providing showroom and self-pickups. Location: 15607 E Colonial Dr. - Orlando, FL 32820 For more information, please visit our Contact Page.

Sonic Rentals service the entire USA.

All items are available for self pickup at our warehouse. If your order contains large foodservice equipment (refrigerators, ovens, etc), then these items are only available to be picked up by a box truck with liftgate. Large foodservice equipment can NOT be loaded into pickup trucks.

Cash Business Check Credit Card - we accept all major credit cards.

Non-account customers are required to pay their balance in FULL before their order is delivered. Account customers please refer to your individual terms.

Delivery and pickup services are available on the weekends and after hours.

Please E-mail office@sonicrentals.com or call the office at 407-820-9950 during normal business hours. Orders can be modified with removals up to 7 days prior to your event. Additions can be made to your order up to 1 day prior to your delivery date. A fee will apply for orders that do not meet this criteria. NOTE: Special circumstances apply to orders placed for Passover, Thanksgiving, and Christmas Holidays. Due to significantly increased order volume in these time periods, we request that order modifications that require removal of items and cancellations are done up to 30 days prior to your delivery date.

Please E-mail office@sonicrentals.com or call the office at 407-820-9950 during normal business hours. Under most circumstances, rental extensions just involve modifying your pickup date.

Please E-mail office@sonicrentals.com or call the office at 407-820-9950 during normal business hours. Orders can be cancelled up to 7 days prior to your delivery date for no fee. A fee will apply for orders that are cancelled which do not meet this criteria. NOTE: Special circumstances apply to orders placed for Passover, Thanksgiving, and Christmas holidays. Due to significantly increased order volume in these time periods, we request that order modifications that require removal of items and cancellations are done up to 30 days prior to your delivery date.

Please E-mail office@sonicrentals.com or call the office at 407-820-9950 upon return and the breakage will be verified by our team upon the return inventory count. A replacement fee of the item that was broken/lost will be apply.

Delivery and pickup services are available. Our service area is nationwide.

Upon pickup or return, items will be counted by our staff to ensure all items are returned and undamaged. Please allow up to 48 hours for inspections. We understand that some items are fragile and breakable. A small replacement charge will be assessed for each broken or missing item which will cover our cost of replacing the missing items.